Full Time / Morrisville, North Carolina
Description – Platform Manager-Automation
Company Overview: As a member of the corporate team, you’ll focus on enhancing the relationship with our clients as we provide outstanding business solution services. Within departments like Accounting & Finance, Human Resources, and Engineering, Conduent is actively staffing all teams with roles like Recovery Analyst, Client Services Specialist, and Senior Management Consultant. At Conduent, we give our employees the opportunity to further develop their career skills with the intention of growing them into leaders within the organization. Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world. Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at Conduent.com. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today. After applying, please check your email (including spam folder) for updates on this position.
Job Overview: Do you have a passion to drive and enable new offerings and new businesses? Do you want to create offerings that uncover hidden insights from data and use those to drive decisions and influence behavior to create business value for our clients? If so, Conduent Automation Practice have an exciting opportunity for you. The Automation & AI Product / Platform Manager will be part of an Automation Practice responsible for developing the vision & driving the strategy, planning and execution for Automation & AI platforms and solutions offered by various Conduent businesses. The candidate will be expected to actively participate in defining and driving our Automation strategy, and roadmap. Candidate will work with diverse Conduent business units to identify, define and evaluate offering opportunities and with the technical team to execute Automation driven projects as we build out capabilities and our architecture.
Responsibilities: ·Define innovative Automation & AI offerings, associated use cases and requirements based on industry understanding, input from customers, business and sales, and technology direction. ·Evaluate existing and new technologies, market trends and competitive offerings. Also benchmark Automation offerings business models in our market. ·Define our vector of differentiations (VODs) and competitive positioning. Develop novel ways to monetize new technology innovations. ·Help prioritize product and customer requirements into our platform and offering roadmap. ·Identify how to effectively use and integrate partnerships into proposed platform and business models. ·Work closely with LoB offering owners, and the implementation teams including Developers, Data Scientists, Digital Solution Architects, etc. to communicate and enable the customer value, achieve business objectives, and deliver the product opportunity. ·Evangelize and promote our Automation & AI capabilities and strategy both internally as well as externally (e.g., Webinars, Demos, white papers, Training, Client Presentations). ·Perform product writing and assistance for proposals, marketing documents, RFI and RFPs. ·Attend industry events and conferences to stay current on industry trends, challenges, and potential market opportunities.
Preferred Qualifications: ·15+ years of experience in product development from market strategy through ideation, prototyping to product launch including at least 5 years in Automation and AI / Analytics offerings space. ·Strong business acumen with ability to draw connections between UI Development, data modeling activities and business challenges / opportunities. ·Responsible for gathering and documenting the detailed offering and platform requirements. ·Customer focused with strong technical/business writing skills and demonstrated success in cross business leadership roles. ·Understanding of industry trends and future state technologies and their applicability to business process analytics. ·In depth understanding of best-in-class model and data configuration and development tools and processes. ·Ability to work collaboratively with development/implementation staff through the define, design and build phases of new offerings and platform. ·Bachelor’s Degree required, Master’s preferred.
Additional Requirements: ·Ability to quickly learn new technology and industry domains and interact in a rich way with the research and engineering communities in addition to lines of business. ·Strong oral communications skills including ability to make presentations and prospect with clients. ·Strong analytical skills, computer skills and excellent organizational skills. ·Ability to work independently as well as on a team with limited supervision. ·Experience working with remote and global teams. ·Excellent collaboration and negotiation skills. ·Ability to travel (25%) may be required. ·Proven program management skill set. ·Results driven with a positive can do attitude
Qualifications: ·Prior experience in a similar role is required. ·Please include other requirements as appropriate. ·Must be currently eligible to work in the US for any employer without sponsorship. ·Must consent to and successfully clear all required pre-employment screenings.
Location: This position is located in Morrisville, NC. No relocation assistance is provided.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.