Full Time / Amsterdam, Netherlands
At Nylas, our mission is to empower the world to communicate with context and insight. Our hosted sync platform and APIs enable developers to quickly integrate their apps with email, contacts, and calendar across all providers(including Exchange). Customers like Pipedrive, Salesloft, and Lever use our cloud messaging APIs to power their products and accelerate their ability to innovate.
Nylas is looking for an intelligent, diligent, and results-driven individual to join us as we expand our customer support team to Europe.
Hundreds of businesses rely on the Nylas Cloud APIs to power their products, and your role will be critical in ensuring their sustained growth and success. You'll work with startup leaders and top technical talent within our industry to help them build robust applications using Nylas APIs. You’ll also help recognize and prioritize trends in customer issues and implement processes and automations that fix them. As you develop deep technical understanding of our infrastructure, you will help get new customers up and running on our platform and help existing ones resolve issues.
You should have strong technical aptitude, experience providing empathetic customer-facing support, and the demonstrated ability to work collaboratively.
BONUS POINTS if:
Please submit your application here on Lever: https://jobs.lever.co/nylas/58256b4b-f9fd-4874-8368-c0f1092fa124